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SUMMARY
Results-oriented professional with project management experience. Strengths include decision-making, organizational skills, and time management skills. Proven abilities in communication & presentation, both verbal and written. Recognized as goal-setter and hard worker who supports open, flexible, team-oriented environment.
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PROFESSIONAL ACCOMPLISHMENTS
*Managed marketing & promotional efforts for North America internal satellite broadcast. Resulted in record number of 960 viewers who were potential candidates for sales position, 50% more than prior efforts.
*Involved in efforts to promote $250 million offering of TVA bonds. Created internal marketing announcements. Made 10-20 calls per day to promote offering to sales force and to answer any questions and offer ideas on how to sell bonds.
*Developed process, created flyers, internal announcements, and promotional materials for Equity Marketing department to use in marketing campaign. Campaign involved the selling of under-performing stocks held by Edward Jones' customers. First use of campaign generated approximately $600,000 in commission for the sales force.
*Streamlined process for Analysts throughout command to determine fraudulent use of company credit cards. Worked with Bank of America to receive training manuals for analysts and to personalize monthly reports to our specifications.
*Sold the most insurance products by month end: five ten-year home & auto security plans worth $8,500. Insurance products were attached to refinanced mortgages. Branch received district recognition and received free plans as a reward.
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PROFESSIONAL EXPERIENCE
CATHOLIC HEALTHCARE WEST – MERCY HOSPITAL * June 2003 - present
Bakersfield, CA
Marketing Assistant – Business Development Department
Involved with presenting joint venture investment opportunity to physicians. Responsibilities include representing Mercy Hospital in the community by participating in local health fairs.
Contribute to recruitment process by coordinating physician trips/visits to Bakersfield. Assist physicians with promotion of seminars & press releases. Assisted advertising agency with production of television commercial. Creating an employee booklet with nurse managers.
HOUSEHOLD FINANCE * Nov 2002 – June 2003
Bakersfield, CA
Account Executive
Market financial and insurance products to new and existing customers.
Responsibilities included achieving personal goals and sales goals, marketing loan products to current and potential customers, assisting with loan documentation, quality control, and disbursing proceeds. Products ranged from personal loans to mortgages.
ARMY MATERIEL COMMAND * Sept 2001 – Mar 2002
Alexandria, VA
Resource Analyst
Served as primary point-of-contact for travel credit card program. Analyzed reports generated by Bank of America in search of credit card violators. Took appropriate actions to decrease delinquency rates. Served as secondary point-of-contact for Defense Travel System deployment in the command.
EDWARD JONES INVESTMENTS * Jan 2000 – Aug 2001
Maryland Heights, MO
Professional Development Associate
A challenging 18 to 24 month rotational career and leadership development program that provides the opportunity to learn and experience various departments throughout the firm. Rotations in Government Bond Trading, Sales Recruiting, EJ Trust Company, Equity Marketing, Compliance & Field Supervision, Information Systems-Human Resources.
PART-TIME: (Sales Consultant)
DAVID’S BRIDAL STORE * Bakersfield, CA 2002
INTERNSHIPS: (Marketing Intern)
SHELTER INSURANCE / CLAIMS * Ballwin, MO 1998 - 1999
NATIONSBANK / TRANSITION TEAM * St. Louis, MO 1997 - 1998
METROPOLITAN STL SEWER DISTRICT / HUMAN RESOURCES * St. Louis, MO 1996
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EDUCATION
M.B.A, Webster University – St. Louis
October 2002, GPA 3.67/4.00
B.S.B.A - Marketing, University of Missouri - St. Louis
Jan 2000, 3.5 years, top 10% of class
Who's Who Amongst America's Colleges & Universities
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COMPUTER SKILLS
Windows 98/NT/Millennium, Microsoft Office Suites, PowerPoint, Excel, Word, Applix, Internet
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PROFESSIONAL DEVELOPMENT
*CA Notary Licensed 2003
*Product & Customer Sales Training 2003
*Series 7 & 63 Security Licensed 2000
*Selection Interviewing 2000
*Know Your Customer - Sales Training 2001
*Professional Presentation Skills 2000
*Marketing Academy 2000
*Employment Law Seminar 2000
*Investment Overview 2000
*Project Management Skills 2000
*What it Means to be Securities Licensed 2000
*College Recruiting Training 2000
*Delighting Customers - customer service training 2000
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