J. Rodney Jones

13520 SW 129th Ave.

Tigard, Oregon 97223

503-524-3480



Summary:



I am a dynamic, self-starting professional. I can handle multiple tasks and I adapt to new challenges and problem solving very well. I have good people and communication skills. I am a very energetic team member and I am willing to expand my horizon.



Employment Experience:



American Family Insurance Company 1993 - Present


Agency Sales Manager, Portland, OR



- I have taken over a 3000-policy agency that was failing and have turned it around into a successful agency with 85% retention on all lines of insurance.

- As an agent it is my job to provide great customer service and meet the current needs of my clients in way of auto, homeowner's, life and health insurance.

- I have hired and trained three staff people, one of which is licensed to sell auto and homeowner's policies. They all have specific duties to perform which helps in the success of my agency.



District Sales Manager, Portland, OR



- Recruiter: I was a part of the original team that started insurance operations for American Family Insurance in the state of Oregon. This involved networking in the community and recruiting new agents to sell our multi-line insurance project.

- Trainer: I was responsible for training and developing agents in my state in all lines of insurance products and how to operate your own business.

- Life Insurance Expert: I developed and supported agents in the field of becoming a Life Insurance Specialist.

- Business Partner: I developed strong business relationship with agents on how to run a profitable agency through proper risk selection and coverage's.

- Company Liaison: I developed a strong rapport with Home Office staff, managers, service teams, automation staff, underwriters, both upper and middle management, to assure that information from the Company on the policy procedures, and changes were properly adhered to.

- Business Line Expert: I trained and supported agents on the understanding of Commercial Line Business.

- Mentor: I developed the growth of the agents in to independent businesspeople and successful sales representatives.



Independent Insurance Agent, Bloomington, IL



- Agent: As an agent I started a multi-line insurance agency, from scratch, in a well known established community. I received numerous awards and recognition for outstanding sales and performance. I developed excellent rapport with Home Office staff, underwriters, service team members, automation trainers, upper and mid-level management. My staff and I took great pride in providing superior customer service and attention to all customers.



Champion Federal Savings & Loan Association 1981-1993


Single Family Real Estate Appraiser, Bloomington, IL



- Real Estate Appraiser: I appraised single-family homes in the Central Illinois area for primary mortgage loans and secondary home refinancing. I worked directly with mortgage loan officers, homebuilders, contractors, realtors, and the count assessor's office. I trained, supervised and developed new appraisers in the department.





Education:



Bachelor of Science in Economic (minor in Sociology) Millikin University 1974-1978

Agency Management Training Course, AMTC Portland, OR 1998



License:



Oregon Department of Insurance License 1998-Present

Illinois Department of Insurance License 1993-1997



References:



Available upon request.